Last updated: June 2026 · Governing jurisdiction: Republic of the Philippines · Applies to all masaya365 registered accounts
1.1 These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and masaya365 ("masaya365", "the Company", "we", "us", "our") governing your access to and use of the masaya365 online gaming platform, including all games, services, features, content, and functionality available at masaya365.win (the "Platform").
1.2 By registering an account, making a deposit, accessing the game lobby, or otherwise using any part of the masaya365 Platform, you unconditionally accept and agree to comply with these Terms, our Privacy Policy, our Responsible Gaming Policy, and any additional rules, guidelines, or game-specific terms that masaya365 may publish from time to time. All such documents are incorporated into these Terms by reference.
1.3 These Terms are effective from the date you first access the masaya365 Platform and remain in effect for the duration of your use of the Platform, including after any account closure.
1.4 masaya365 reserves the right to modify these Terms at any time. Material changes will be communicated to registered players via email or in-platform notification. Continued use of the masaya365 Platform following notification of changes constitutes acceptance of the revised Terms.
2.1 Age Requirement: You must be at least 21 years of age to register an account and participate in any gaming activity on the masaya365 Platform. This requirement is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and applicable Philippine law. masaya365 strictly enforces this age requirement.
2.2 By registering an account, you represent and warrant that:
2.3 masaya365 reserves the right to request proof of age and identity at any time. Any account found to be operated by a person under 21 years of age will be immediately suspended, all pending withdrawals frozen, and any funds derived from gameplay forfeited in accordance with applicable law and regulatory requirements.
2.4 masaya365 complies with applicable anti-money laundering (AML) regulations and may report underage gambling attempts to relevant Philippine authorities.
3.1 Each individual person may register and maintain only one (1) masaya365 account. Duplicate accounts are strictly prohibited and will result in all associated accounts being closed and balances forfeited.
3.2 You must provide accurate, current, and complete information during registration, including your legal name, date of birth, residential address, email address, and mobile phone number. You are responsible for maintaining the accuracy of this information and must update it promptly if it changes.
3.3 Know Your Customer (KYC) Verification: masaya365 is required to verify the identity of all registered players prior to processing withdrawal requests. KYC verification requires submission of:
3.4 You are responsible for the security of your masaya365 account credentials. masaya365 will not be liable for any losses arising from unauthorized account access resulting from your failure to safeguard your login credentials. You must notify masaya365 support immediately if you suspect unauthorized access to your account.
3.5 masaya365 reserves the right to close any account and void all associated balances and winnings if it determines that false or misleading information was provided during registration or KYC verification.
4.1 All transactions on the masaya365 Platform are conducted in Philippine Peso (PHP / ₱). masaya365 does not charge currency conversion fees, as all accounts are denominated in PHP by default.
4.2 Accepted Deposit Methods: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and USDT (Tether). Minimum deposit amounts vary by payment method; the current minimum for GCash and PayMaya deposits is ₱100. masaya365 reserves the right to modify accepted payment methods and minimum deposit amounts at any time.
4.3 Withdrawals: Withdrawal requests are processed subject to KYC verification being complete. The minimum withdrawal amount is ₱200 for GCash. masaya365 targets processing of GCash withdrawal requests within 10–30 minutes during normal operating conditions. Processing times may be longer during periods of high volume, regulatory review, or for first-time withdrawals. masaya365 reserves the right to conduct additional verification checks prior to processing any withdrawal request.
4.4 masaya365 does not accept deposits from third-party payment sources. Deposits must originate from a payment method registered in the same name as the masaya365 account. Any deposit identified as originating from a third party will be returned and the associated account suspended pending investigation.
4.5 Deposits used to claim a bonus may be subject to wagering requirements prior to withdrawal. Players are advised to review the applicable bonus terms before depositing with the intention of claiming a bonus offer.
5.1 masaya365 offers bonuses and promotional offers to registered players from time to time. All bonus offers are subject to specific terms and conditions that are published alongside each promotion. In the event of any conflict between the general Terms and bonus-specific terms, the bonus-specific terms shall prevail with respect to that particular promotion.
5.2 General bonus principles applicable to all masaya365 promotions unless stated otherwise:
5.3 masaya365 reserves the right to withhold, void, or reclaim any bonus or bonus-derived winnings from any player who masaya365 reasonably determines has engaged in bonus abuse, including but not limited to placing low-risk bets to satisfy wagering requirements, using third-party assistance tools, or operating in collusion with other players.
6.1 All games available on the masaya365 Platform are operated using certified Random Number Generator (RNG) technology (for electronic games) or broadcast live from certified studio facilities (for live dealer games). masaya365 does not control the outcomes of individual game rounds.
6.2 Game results are final once confirmed by the relevant game system or live dealer. masaya365 is not liable for errors, malfunctions, or interruptions in individual game sessions caused by network failures, device issues, or player-side connectivity problems. In the event of a confirmed malfunction of the masaya365 platform itself, masaya365 will investigate and, where appropriate, void affected game rounds and return stakes.
6.3 Minimum and maximum bet limits apply to all games on the masaya365 Platform and are displayed within each game interface. masaya365 reserves the right to adjust bet limits at any time for regulatory, operational, or risk management purposes.
6.4 Players may not use any external tools, software, artificial intelligence, or third-party assistance to gain an advantage in gameplay. Automated betting systems, bots, or algorithmic tools are strictly prohibited.
7.1 The following conduct is strictly prohibited on the masaya365 Platform and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
7.2 masaya365 reserves the right to withhold processing of any withdrawal request pending investigation of suspected prohibited conduct. Where prohibited conduct is confirmed, masaya365 reserves the right to permanently close the associated account, forfeit all balances, and recover any funds already withdrawn that were derived from prohibited conduct.
8.1 All content on the masaya365 Platform, including but not limited to the masaya365 brand name and logo, website design, graphics, user interface elements, text, software code, and game content licensed from third-party providers, is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the masaya365 Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, redistribute, sell, create derivative works from, or commercially exploit any content from the masaya365 Platform.
8.3 All game content available on the masaya365 Platform is the intellectual property of the respective game providers (including JILI Gaming, Evolution Gaming, Pragmatic Play, PG Soft, Playtech, and others) and is licensed to masaya365 for display on the Platform. Any reproduction or redistribution of game content without prior written authorisation from masaya365 and the relevant game provider is strictly prohibited.
9.1 The masaya365 Platform is provided on an "as is" and "as available" basis. masaya365 makes no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or completeness of the Platform or its content.
9.2 To the maximum extent permitted by applicable Philippine law, masaya365 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the masaya365 Platform, including but not limited to:
9.3 masaya365's aggregate liability to any player in connection with any claim shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
10.1 masaya365 reserves the right to suspend or permanently close any player account, with or without notice, in the following circumstances:
10.2 Players may voluntarily close their masaya365 account at any time by contacting support via the 24/7 live chat. Upon voluntary closure, any remaining real-money balance (excluding bonus funds not meeting applicable wagering requirements) will be returned to the player's verified payment method within a reasonable timeframe.
10.3 Where an account is closed due to a breach of these Terms, masaya365 reserves the right to forfeit any remaining balance in the account. Players who believe an account closure was made in error may submit a formal dispute to masaya365 support.
11.1 masaya365 is committed to promoting responsible gaming and maintaining a safe gaming environment for all Filipino players. masaya365 recognises that gambling can become problematic for some individuals and actively provides tools and resources to support responsible play.
11.2 Every masaya365 account includes access to the following responsible gaming tools, available in account settings at any time:
11.3 masaya365 strictly prohibits all players under 21 years of age from registering or playing on the Platform, in full compliance with PAGCOR regulations and Philippine law. For more information, please visit the Responsible Gaming page.
12.1 masaya365 reserves the right to amend, update, or replace these Terms & Conditions at any time at its sole discretion, subject to compliance with applicable regulatory requirements.
12.2 Where changes to these Terms are material, masaya365 will provide registered players with at least 14 days' advance notice via email to the registered account email address and/or in-platform notification. For non-material changes, masaya365 may update the Terms without prior notice, and the revised Terms shall take effect upon publication on the Platform.
12.3 It is your responsibility to review these Terms periodically. The "Last updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the masaya365 Platform following notification of any amendment constitutes your acceptance of the revised Terms.
13.1 These Terms & Conditions and any dispute arising out of or in connection with your use of the masaya365 Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
13.2 Dispute Resolution: In the event of any dispute between you and masaya365 arising out of these Terms or your use of the Platform, you are encouraged to first contact masaya365 customer support via the 24/7 live chat or by email at support@masaya365.win. masaya365 will endeavour to resolve disputes within 10 business days of receiving formal notification.
13.3 If a dispute cannot be resolved through the masaya365 support process, both parties agree to submit to the non-exclusive jurisdiction of the competent courts of the Republic of the Philippines.
13.4 These Terms constitute the entire agreement between you and masaya365 with respect to your use of the Platform and supersede all prior agreements, representations, and understandings, whether written or oral, relating to the same subject matter.
13.5 If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court, such provision shall be severed from the remaining Terms, which shall continue in full force and effect.
Important masaya365 platform rules summarized for quick reference.
All masaya365 players must be at least 21 years of age, as required by PAGCOR. Age is verified via KYC before any withdrawal is processed.
Each individual may hold only one masaya365 account. Duplicate accounts will be closed and associated balances forfeited.
masaya365 accounts operate exclusively in Philippine Peso. GCash, PayMaya, and major Philippine banks accepted for deposits and withdrawals.
All masaya365 bonus offers are subject to wagering requirements. Bonus funds must complete the required rollover before they become withdrawable.
Cheating, collusion, bot use, money laundering, and chargebacks are strictly prohibited. Violations result in permanent account closure and forfeiture.
Deposit limits, loss limits, session timers, and self-exclusion are available to every masaya365 account holder — always accessible in account settings.
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21+ only · Terms apply · Gamble responsibly · GCash accepted